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We are very pleased with our new rug which you offered at a fantastic price in your "clearance" section. The free shipping was an added bonus that helped us decide to buy online instead of running around metro-Atlanta looking for a rug. The rug looks wonderful in our home and arrived promptly. We'll be sharing your site info with family and friends as well as looking to you for the next rug we need. Sally A., Georgia

 

It is seldom that I am so pleased with the service that I receive from a company, but yours was so great that I just had to let you know. You have a very satisfied customer and I will be telling friends and family what a great experience we had with your company. Thanks a bunch for the awesome customer service! Daniele M., Texas

 

I ordered a rug from your company about a month or so ago now. I purchased the rug for my baby's nursery. I was beyond pleased with the customer service, communication, shipment time and quality of the rug. I'd shopped around various stores before choosing to order from you and I am beyond pleased that I did. Thank you. April S., Georgia

 

I am so happy with your company.  I love my rug and I love your service! Thank you, Antonia S., California

 

I just wanted to say...thanks for your outstanding service. The replacement rugs came on Monday and they are beautiful! And I really appreciate the fact the color on line, looks like the color in person! I am passing along the word of your company to my friends! And the return/refund worked perfect! Thanks again. Carolyn K., Minnesota

 

The Tommy Bahama area rug I ordered from you arrived a couple weeks ago.  We absolutely LOVE IT! Dixine S., Alaska

 

Just wanted you to know that I'm very pleased with my Generations Sphinx 112G1 rug that arrived today.  It was backordered, but worth the wait.  I wish that there was a review column here so that I could rate it five stars.  By the way, Emily in your service department was a delight to work with.  Thank you. Barb L., Oklahoma

 

Thank you for the refund notice. I will definitely be shopping your store again in the near future...I've been extremely pleased with your customer service. Thanks, Jennifer B. California

 

Good Morning. I just wanted to send you a quick email to let you know that I received my rugs yesterday & they are just perfect for my house.  Everyone at work was impressed by them as well, because of course I had to open them up & show them before I took them home.  I passed on the rugstudio website to all. Thank you so much for all your help! Staci H., Pennsylvania

 

I just received my rug, and it's gorgeous and so thick and soft! Thank you so much!  I was a bit wary of ordering a rug via Internet, as photos can be deceiving, but I am absolutely delighted with my purchase, and your service was fantastic! Priscilla C., California

 

The RugStudio is nothing less than exceptional!  I just received my Momeni rug, and it is looks even more exquisite in person than it did in the picture.  I love it!  Thank you for the fast FREE shipping and the absolutely beautiful product.  I really appreciate you. Feel free to use my comments!  I'm just so thrilled with your company and the quality products you provide.  My friends can't wait to come over to see this rug that I keep raving about.  :-)  I'll definitely give them your website, too. Thanks again. You turned out to be such a pleasant surprise! Donna F., Florida

 

I just wanted to say "thank you" for my order.  I love my new hallway runner (with fringe). 

The rug is beautiful and the ordering process was entirely problem-free.  I would definitely order from your company again. Sue H., New York

 

I must tell you how impressed I am with your enterprise. Very professional, swift, and the dhurrie I received is perfect and of excellent quality. Sad to say, but you folks are a rarity today. Thank you so much for your excellent service and product. Dennis E. Massachusetts

 

We received both Capel rugs featuring the indigo blue design from a Chilean vase dating to the 1850"s.  These rugs beautifully tied together our new color scheme.  They are of good quality, were well-packaged, arrived in a timely manner and will be treasured.  Thank you for providing such efficient service. Jo Ann D., Florida

 

Just wanted to take the time to thank you for keeping me updated about my order..the rug arrived yesterday and I am very pleased especially with your service ! Again thanks..will definitely be doing future business with you ! Thanks ! Lynda, P. Massachusetts

 

Thank you! It has arrived, new and the color works beautifully with our bedroom! Even our cats like it! :) Debra K., Pennsylvania

 

My rug arrived and it exceeded my expectations! It arrived promptly and is just gorgeous. I didn't tell my husband what I spent and had him guess. He couldn't believe I found it in the clearance section and the fantastic price. The no tax and free shipping was a great help as well. I'm always skeptical when ordering on line but the 5 x 8 rug I ordered looks exactly like the picture and the description is exact as well. I just love it! Thanks so much! Jan B., Lake Arrowhead, California

 

Rugstudio, you are awesome! I bought a rug at a discount store and could not find any more. I needed two more in the same size and a runner and was told by a local dealer it was discontinued. I went to your website and found them! I ordered and they did not only arrive early, they were exactly what I wanted. Thank you for the great service and website. You will definitely be my rug source from now on! Thank you. Lori B., North Carolina

 

I just want you to know that I received my rug and love it! It arrived on time, and I appreciate the information you provided as the order was processed and shipped. Bethany F., Michigan

 

Thanks to all of you.  Your service and commitment to customer satisfaction is very much appreciated.  Have a great holiday season. Jim T., Connecticut

 

Dear Customer Service Dept. I do appreciate the great service received in all aspects of your operation! I ordered two rugs...one we LOVED and the other, not so much! The fact that you processed not only the order, but the return quickly is AWESOME! Thanks again! Jeanne K., Louisiana

 

We are very pleased with our new rug which you offered at a fantastic price in your "clearance" section. The free shipping was an added bonus that helped us decide to buy online instead of running around metro-Atlanta looking for a rug. The rug looks wonderful in our home and arrived promptly. We'll be sharing your site info with family and friends as well as looking to you for the next rug we need. Sally A.

 

I can't tell you how impressed I am with your service. We love both of the rugs which we have received and the second choice was definitely because of your recommendation. I really appreciated Rug Studio. Doris L., Michigan

 

We want to let you know how pleased we are with our rug. Your pictures on the website are very accurate when it comes to colors and the rug is just what we were looking for. Thank you for your prompt responses and professional service. It was my pleasure to do business with your company! Pierre B., California

 

I finally got the rug. It was really worth waiting for! Wow. It looks even more beautiful in reality than in the picture. Thank you again for your customer service! Heike B., Florida

 

I received the larger rug today and it looks wonderful with the furniture in my great room. I couldn't be happier. Barbara B., Illinois

 

Thanks to all of you. Your service and commitment to customer satisfaction is very much appreciated. Have a great holiday season. Jim T., Connecticut

 

I'm a totally satisfied, first-time buyer. Good quality rug, fair price and supernatural delivery. Accurate website picture and description of the rug (colors/pattern etc) and responsive and courteous customer service representative too. I would recommend RugStudio without reservation. Irvin L, New Jersey

 

Thank you so much for your prompt refund of payment on the rug and pad that were returned! We are very happy with the other items we bought from you and are extremely pleased with the service. We will definitely use your company again and refer anyone we know in the market for a rug to you. Thank you again for your prompt and excellent service! In this day and age of internet shopping it's a pleasure to find such a service-oriented company! Jill O., Colorado

 

I just wanted to say how pleased I am with your site, service, and products. I am thrilled with the color and texture of the area rug I ordered. Your prices can't be beat either! I've already passed your name on to many friends. Many thanks. Auburn D., Washington DC

 

Your customer service representative who took my order was friendly and efficient. Your selection is terrific and the colors true to the description and picture on your web site. I'll surely use your store again when I'm in the market for a rug. Jill J., California

 

Your customer service is superb. Thank you SO MUCH for all your help. I appreciate your service and your merchandise, and will recommend your website wholeheartedly. Dorothy W., New Jersey

 

The rugs arrived and they are even MORE fabulous than their pictures and descriptions! We are extremely pleased with your products, price, service & speedy shipping! Dari C., Maryland

 

I was so pleased when I unwrapped my rugs that I was almost in tears! I needed my rugs sent overnight and it was done with a smile in the voice! My sales associate was the best I have ever worked with! She helped me find the correct rugs, worked with me to make sure I got just the right ones and helped me make my first Christmas Dinner in my new home a wonderful experience for my family and me. Deborah E., Georgia

 

I received my rug only 3 days after I ordered it! It's gorgeous, it was the right price, you have excellent service and I will be back for more! Thank you so much. Beth N., Georgia

 

The fact that you've been in business since 1930, free shipping, your clearly stated return policy and no restocking fees sold me on your store. - Laurie H., Massachusetts

 

I just wanted to tell you how thrilled I was about the products & the service. We will be in touch! - Joan B., Wisconsin

 

Everyone I've dealt with at your company has been top notch! Just awesome! Thank you more than I can say. Seriously! I'm more than impressed. I wouldn't buy from anyone else...EVER! Thank you, thank you, thank you. - Julie A., Montana

 

We were quite satisfied with your service and will certainly continue to look to you as a source of our rugs going forward. - John S., North Carolina

 

Your customer service department went above and beyond while helping me find a very difficult size and shape rug, and facilitated my order with prompt answers to all of my questions. It was a pleasure doing business you. - Carey A., California

 

I received my second rug yesterday and it looks fantastic in my motor home. Thank you so very much for the  excellent service and kind help. Steve A. California

 

Thank you for your promptness and the quality of the rugs. It has been a pleasure dealing with you. Sandra M., New York

 

This is the first time I have bought something over the internet. The service was great. Sue M., Ohio

 

I was very pleased with the quickness in which my order was delivered, the quality and pricing of your products.  I will be shopping with you again soon.  Pamela L., Texas.

 

It was a pleasure working with RugStudio, and I will definitely recommend you to others.  Looking forward to the next rug I need to order!  Melissa W., New York

 

I am really impressed with you all!!  The selection is extensive and the customer service is amazing - courteous, helpful, responsive, and assertive.  We'll certainly continue to turn to you when we need rugs, and to recommend you to our friends and family!  Devon B., California

 

We couldn't be happier.  I will tell my friends about RugStudio.  What a rare thing today to find a business that actually cares about customer service!  Susan W., California

 

Your service is excellent and I absolutely ADORE the rug I received.  It is even more than I

expected. I am a super-pleased customer.  Nona C., New York.

 

You are the BEST!! Thank you for your superior customer service. Beth M., New York

 

This is the second set of braided rugs that I have ordered from you and I was very happy with the first order and your service. Diane A., California

 

You guys rock! I will definitely recommend your store to my friends. Many thanks for making this return a seamless process. Leslie D., California

 

As we speak I have already highly recommended your company to 2 different furniture stores that close friends of mine own through linking your site with the particulars of your superior company. You guys are great!!! I will be highly recommending RugStudio to everyone!! - Judith M., Michigan

 

I would like to thank you for your professionalism and the timely manner through which you conduct our business...I love my rugs since now I have 2 of your rugs...the prices are very reasonable and the shipment is hassle free.  N.B., Virginia

 

Thank you, and I will be doing more business with you in the near future! Thanks again! - Sue F., Illinois

 

The rugs arrived yesterday in good order and in good shape, and I like them very much. I suspect I will be returning to your website to find a rug for my bedroom! I am happy to give support to a company who delivers what is promised and in such a kind and courteous fashion. - Martha S., Pennsylvania

 

Just a note of thanks. The rug was delivered as promised and the value is great! Thanks. - Kent W., Georgia

 

Thanks so much for your excellent customer service. I just emailed my brother in Washington State and told him to buy a rug from you. The rug is beautifully soft. I really didn't expect such nice quality for that price. So I ordered the other one, too! Thanks again! - Linda H., Maine

 

Just wanted to let you know how pleased I am with my new rug. The price was right, it arrived quickly and it is just beautiful. I am an interior decorator and will recommend you to my customers. - Carla G., New Hampshire

 

I received my rug today! Thank you sooo much for your prompt delivery! I was very pleased with the person who took my order. - Susan F., Ohio

 

Thanks so much for the great service on my rug order. It arrived on time and in great shape. I am keeping your site in my book for future needs. Thanks again. - Margaret Ann S., Florida

 

I will certainly do business with your company again. You are an asset. - Vicki D., Alabama

 

I called to learn more information about the rug I purchased over the internet. I am very impressed with the professional manner of your customer service. The person I spoke with was knowledgeable and friendly. It is a pleasure to do business with your company. I will be ordering more rugs, and tell all my friends about RugStudio. - Deborah W., Washington

 

I've been very happy with RugStudio's service and ease-of-use via the internet -- not to mention the high quality and great prices of your merchandise, which exceeded my expectations. I would recommend you to anyone. - Joe M., Colorado


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