We didn't get to be 75 years old by ignoring our customers. Please contact us for any assistance you may need. Whether you need help selecting a rug, returning a rug, or you just want to tell us how good your new rug looks in your home -- we love to hear from our customers. Use the form below to contact us, chat live, or give us a call at 800-796-8890 (toll free within the U.S.) or 210-342-9682 and fax to 210-342-4362. We are available Monday through Friday, 8am - 6pm CST.

You are welcome to fax in your order. Click here to download a form that you can fax to us. Your form will open in a new window so that you can continue shopping at RugStudio.

We strive to have the best possible prices on all of our products. However, if you found a lower price somewhere else please let us know and we'll make every attempt to meet or even beat their price.

Note: You will need Adobe Acrobat Reader to view/print the form. If you don't have this program, click the image below for a quick, free download.